The world of the Internet and its technological ups and downs are leaping at a fast pace. What seems relevant today does not apply tomorrow or at least requires a major change in its design or implementation. Companies are struggling to keep pace with these changes and are resorting to shortcuts to stay ahead. Clients and customers are increasingly looking at applications that are downloadable, easily downloadable, navigable, feature-rich, and secure. Software application testing is the only way to ensure this. However, the way technological development has covered areas such as social media, mobility, cloud, big data, or IoT, any business or software testing services company needs to invest. The investment should be in the context of hiring resources, conducting training, and implementing state-of-the-art systems on the ground.
Results of not testing the software application
• User dissatisfaction: A mess-prone software will not meet the criteria of customer satisfaction. In fact, it can cause loss of personal or financial information as a result. For example, a glitch-prone mobile e-commerce app or web application can be hacked by fraud to steal credit/debit card information. In addition, user dissatisfaction may be due to reduced functionality, navigability, usability, and slower downloads.
• Loss of brand equity: Building a brand is a time-consuming and cost-intensive process. This is the right strategy to reach customers. However, these can all be zero when the software products or services are equal. And once the customer's trust is broken, it is very difficult to win back.
• Contestants have a field day: users are a lot of choices. If they find a rival company's software product superior in terms of quality and performance, they will start using the same. Thus, not engaging a software testing services company to test software quality can help competitors move forward.
• Loss of revenue: When the end customers are not satisfied with the quality of the product, they can leave the product. This can mean a revenue loss and a serious impact on the bottom line.
• High cost: If an error is found during customer use of an application, it may result again. In other words, the development team needs to rewrite the code to eliminate the glitch. This increases the cost, as the team will have to reapply their precious time.
If the challenge of continuous technological changes in the digital landscape is not enough, the risk of cyber fraud is increased. According to industry estimates, about 70 percent of software can be hacked due to their inherent weaknesses. Therefore, businesses need to engage a software testing services company or later to update their platform and software testing methodology.
The focus of companies in software application testing has shifted towards agile and DevOps. In terms of software testing methods, QA is a continuous process and works side by side with development. The idea is to identify glitches at the initial stage of development and to change the functionality/features of the end product qualitatively. Other consequences of following the agile / DevOps model is an accelerated time to market and test automation.
The five major reasons that make software testing services have an additional relevance
1. Enable companies to adopt new technologies: To improve the quality of products/services, the adoption of any new technology or user experience must precede rigorous QA testing. By identifying weaknesses the testing process can validate the need for new technology.
2. Increased security threat: Cybercriminals are becoming increasingly active to target vulnerable websites/applications. It is possible to learn about vulnerabilities through penetration testing and then prevent them from plugging in.
3. Interfaces with new technologies: Any new software should be multidimensional with interfaces known to the cloud, Big Data, IoT, or AI. QA testing can validate these interfaces and improve user experience.
4. Cross-platform compatibility: QA helps to test the compatibility of software across test devices, platforms, operating systems, browsers, and networks.
5. User Experience: Everything boils down to user experience. Only continuous QA testing can ensure an enhanced user experience across platforms and technologies.
Quality assurance is not an option, but a requirement for businesses to remain relevant and meet growing customer expectations. The challenge for software testing companies is to stay updated with the latest testing method.
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