make sure you are not destroying your existing market or client base to capture a new one

Author : LandonBuelow
Publish Date : 2020-10-24


make sure you are not destroying your existing market or client base to capture a new one

Well, that's a pretty simple equation isn't it? Happy customers provide testimonials, word of mouth referrals, loyalty, and an oldie but a goodie, m-o-n-e-y. The problem is, as entrepreneurs we are forever in pursuit of building. Building in itself is not the problem, the problem arises when you fall into the trap of forgetting your existing clients in pursuit of adding new clients.

FACT #2: 1 New Client - 1 Old Client = A Deficit

Study after study confirms the cost of acquiring a new client is 4-6 times more expensive than keeping an existing client. These people are already on your side, why push them away?

Here's some vital steps to keep your clients happy and your income in the positive.

1. Your boss isn't you. We became entrepreneurs to be our own boss, but it's not really the case. Although you pick your hours and where you work, you are paid by your clients. When you forget this, I guarantee you things will begin to shatter.

2. Anticipate their needs. Customers don't buy products, they buy solutions to their needs! "I don't need a new piece of jewellery, I need a gift that my mom will love". What are you doing to help understand the needs of your clients?

3. Let your clients know they are appreciated. How do you thank them? Do you recognize them when you are outside of your business realm?

4. Listen, listen, listen. Make sure to give them your undivided attention; nothing is more off-setting then sitting with someone who is distracted... especially when you are paying them. Remember your competitor is only a phone call away.

5. Always be positive. A client that is having a bad day, shouldn't get off the phone with you only to feel even worse! There is a distinction between client and friend. Many clients can turn into friends, but until you reach that point, ensure you are always on the right side.

6. We all make mistakes. Let the client know if there is a problem, even if this means an awkward conversation. Most clients can appreciate we all make mistakes. Sometimes the deal breaker is not the mistake itself, but how its handled.

7. Always give just a little bit more. What can you give to your client that they can't get from someone else? How do you follow up or thank them for their business?

8. Be helpful - even if there's no immediate profit in it. People will remember how you treat them and be able to assess your true sincerity. Remember, a warm greeting, a random act of kindness, doing something for free - it can all add up to a customer seeing you in a favourable way.

So while you are building your vast business empire, make sure you are not destroying your existing market or client base to capture a new one, otherwise, you will forever be on the entrepreneurial hamster wheel. Focus on your existing customers first and then expand. Follow this golden rule in no time at all you will be miles ahead of your game.

https://www.google.com/

https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=bc5f475e-829a-4f59-91af-f19afc1a204a
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=25b16120-9a09-4e8e-8ac5-8f740ba360a5
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=3fd39698-b581-491e-b0a8-86ca738c537e
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=c9af3157-8afa-4d0e-b36a-b991b20cde4f
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=7718ca6d-e1ab-4867-8dd4-e6e291975013
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=e9669ca6-8523-48e0-8c65-f43de19664a0
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=9d9947ad-787e-4b97-85ed-4057acf1ddf1
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=398ceb7c-afce-488b-a0a8-a2024bf3aa3d
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=fafcfc82-df91-41f2-a24c-2202da24201f
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=17e86429-6ced-4699-b0e3-7b73d81cc894
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=840a21ee-204f-406e-9589-64ee6c2c4126
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=389782c0-b021-443c-9f99-21a8e6c34118
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=caf625ff-90a1-48b1-871f-980448199c5e
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=e7e5da72-1ca6-4a14-97f7-79c05cbc4e10
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=79862825-261a-4814-a438-3079bef1b799
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=4149a6b6-9b40-4195-a4d5-3a8c4c59083e
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=a6e0b590-7305-4349-a519-83ba63772c0f
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=119e20cf-dd48-4c48-ba3f-c7f0a030e211
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=65c18737-2611-4f72-936f-f255e32d0eb0
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=34fde2a6-b9cf-4626-acbf-75c085889deb
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=f3a5de02-be38-4bf9-8f60-29ca52eda201
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=6f26cd29-33ee-4445-8b68-7117133544cb
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=034e86ef-89b1-4c2b-82ac-51d5c58677a0
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=bbcd3c08-b715-4c0b-b07a-aaf5ce2965a7
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=b9c3dbe7-807d-4b84-966b-7bc734c3e4b3
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=c894bde2-c652-4c8d-ae09-263bc83094bf
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=7915c0e0-cd47-4190-8181-dbada5e74108
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=726f3f99-b178-4492-8a77-c358d3a684a1
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=d1f6956e-66e5-4bcb-af51-88e31cebc3c4
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=8bfb557c-f118-4b19-bae7-866c61f2e9aa
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=2415a083-df4f-4c9b-85e2-25a20a933ad5
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=a24028a9-0c44-426b-8820-a2455c9528c0
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=df7fccd8-58b0-42e2-93fd-a806820c7d16
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=64cd5a6b-9bf5-48a8-be28-0c9494dc83ee
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=922c2284-6376-4c44-be7d-dbdacd1edde3
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=b006bf43-3d8f-4def-b369-2720fa3d33c6
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=e477b409-cb26-4a3d-9298-538c36a9412d
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=286e1177-af71-4b34-a015-4b41ece899cd
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=25dcc7fb-0e2a-42c0-b5cf-ba8029536b41
https://mywc.westminster-mo.edu/ICS/Campus_Life/Campus_Groups/Alliance/Discussion.jnz?portlet=Forums&screen=PostView&screenType=change&id=48461d3f-51fe-4596-bb5b-5cd60b97def5



Category :education
Author Website : https://www.google.com/

Insurance School - How to Choose the Best

Insurance School - How to Choose the Best

- Insurance guidelines differ from state to state, so be sure to find an online insurance school that serves the needs of the state you will be practicing in.


Get 1Z0-489 Braindumps & 1Z0-489 Real Exam Questions

Get 1Z0-489 Braindumps & 1Z0-489 Real Exam Questions

- Get 1Z0-489 Braindumps & 1Z0-489 Real Exam Questions


The Good Electronic Games and the School Environment

The Good Electronic Games and the School Environment

- We live in times of rapid and unpredictable changes. The demands of contemporary life go beyond everything that traditional school can provide for students


Brilliant 106 Dumps - Success Guarantee : PeopleCert 106 Exam Braindumps

Brilliant 106 Dumps - Success Guarantee : PeopleCert 106 Exam Braindumps

- 106 | PeopleCert 106 exam | 106 exam questions | 106 exam dumps | 106 braindumps | 106 practice test | 106 actual questions | 106 pdf demo